Work Experience
Section Head ICT Planning & Strategy (PMO Head)
11/2022 — PresentPRefChem (Aramco & Petronas JV) | Kuala Lumpur, Malaysia
- Spearheaded the management of a diverse IT portfolio encompassing over 64 projects and contracts with a $148 million budget.
- Increased project delivery efficiency by 30% through the implementation of a robust Project Management Framework.
- Achieved 95% user adoption of new technologies by directing the change and adoption management team (PRefChem).
- Executed ICT transformation initiative, resulting in $5 mil. Operational cost savings.
- Collaborated with senior management to develop ICT independence strategies impacting 2200+ employees.
Senior Program Manager
09/2021 — 10/2022GBG PLC | Kuala Lumpur, Malaysia
- Delivered the Next Gen. Financial Crime Studio platform projected to increase revenue by 20% and save clients $3M annually.
- Orchestrated the migration of 6 legacy applications to Cloud Native solutions, improving operational efficiency and reducing technology costs by 54%.
- Managed 9 C-level stakeholders across APAC and EMEA, directing all program facets.
Program Manager Strategic Initiatives
07/2019 — 09/2021IBM | Singapore
- Led global transformation and reskilling initiatives for 72,000 IBM employees, surpassing targets by 157%.
- Directed a USD 17.9 million budget and transitioned over 10,000 practitioners to high-growth skill areas.
Manager (Account Management)
04/2019 — 07/2019IBM | Kuala Lumpur, Malaysia
- Directed 14 High-Profile Service Delivery Managers, enhancing team performance by 25% in IBM Cloud.
- Improved Net Promoter Score (NPS) by 15% by implementing an end-to-end service management system.
Manager (Project Management)
02/2017 — 07/2019IBM | Kuala Lumpur, Malaysia
- Increased IBM revenue with $12 to $14 billion annually.
- Increased team productivity by 20% by spearheading Agile transformation for 23 project teams.
- Oversaw a global onboarding squad with 23 team members across 6 countries and 3 regions.
Education
Executive Masters In Islamic Finance (Expected)
2025 — 2026INCEIF | Kuala Lumpur, Malaysia
Bachelor of Software Engineering
2007 — 2012University Technology Petronas | Perak, Malaysia
Professional Training
AI-Driven PM
Covers AI applications in project management and leadership.
Gen AI for Business Leaders
Explores generative AI concepts and applications in business.
Generative AI Overview for Project Managers
Introduction to generative AI concepts for project management.