Work Experience

Section Head ICT Planning & Strategy (PMO Head)

11/2022 — Present

PRefChem (Aramco & Petronas JV) | Kuala Lumpur, Malaysia

  • Spearheaded the management of a diverse IT portfolio encompassing over 64 projects and contracts with a $148 million budget.
  • Increased project delivery efficiency by 30% through the implementation of a robust Project Management Framework.
  • Achieved 95% user adoption of new technologies by directing the change and adoption management team (PRefChem).
  • Executed ICT transformation initiative, resulting in $5 mil. Operational cost savings.
  • Collaborated with senior management to develop ICT independence strategies impacting 2200+ employees.

Senior Program Manager

09/2021 — 10/2022

GBG PLC | Kuala Lumpur, Malaysia

  • Delivered the Next Gen. Financial Crime Studio platform projected to increase revenue by 20% and save clients $3M annually.
  • Orchestrated the migration of 6 legacy applications to Cloud Native solutions, improving operational efficiency and reducing technology costs by 54%.
  • Managed 9 C-level stakeholders across APAC and EMEA, directing all program facets.

Program Manager Strategic Initiatives

07/2019 — 09/2021

IBM | Singapore

  • Led global transformation and reskilling initiatives for 72,000 IBM employees, surpassing targets by 157%.
  • Directed a USD 17.9 million budget and transitioned over 10,000 practitioners to high-growth skill areas.

Manager (Account Management)

04/2019 — 07/2019

IBM | Kuala Lumpur, Malaysia

  • Directed 14 High-Profile Service Delivery Managers, enhancing team performance by 25% in IBM Cloud.
  • Improved Net Promoter Score (NPS) by 15% by implementing an end-to-end service management system.

Manager (Project Management)

02/2017 — 07/2019

IBM | Kuala Lumpur, Malaysia

  • Increased IBM revenue with $12 to $14 billion annually.
  • Increased team productivity by 20% by spearheading Agile transformation for 23 project teams.
  • Oversaw a global onboarding squad with 23 team members across 6 countries and 3 regions.

Education

Executive Masters In Islamic Finance (Expected)

2025 — 2026

INCEIF | Kuala Lumpur, Malaysia

Bachelor of Software Engineering

2007 — 2012

University Technology Petronas | Perak, Malaysia

Professional Training

AI-Driven PM

Covers AI applications in project management and leadership.

Gen AI for Business Leaders

Explores generative AI concepts and applications in business.

Generative AI Overview for Project Managers

Introduction to generative AI concepts for project management.